Chalet RiverScape

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Privacy PolicyEffective: December 23, 2025- Contents
- About Us
- About This Privacy Policy
-What Personal Information We Collect and How We Collect It
- How We Use Your Personal Information
- What Is Our Legal Basis for Processing
- How We Share Your Personal Information
- Your Marketing Choices
- Retention of Your Data and Deletion
- International Transfers
- Your Data Protection Rights
- Changes to This Privacy Policy
- Contact Us1. ABOUT US“We”, “us” or “our” means JCMK Ventures, operating Chalet RiverScape, with its principal place of business located at:PO Box 45003
Kanata RPO Bridlewood
Kanata, ON
Canada K2M 2Y12. ABOUT THIS PRIVACY POLICYYour privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, sign up for our guest list, communicate with us by email or text message, or otherwise interact with our services (collectively, the “Services”).If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at:[email protected]3. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT ITWe collect personal information that you provide directly to us, including:Contact InformationIf you sign up to receive newsletters, emails, or text messages from us, we may collect your first name, email address, phone number, and any other information you choose to provide so we can contact you about the Services.Survey and Feedback InformationYou may provide additional personal information when you complete a form, respond to surveys or questionnaires, provide feedback, participate in promotions, or otherwise interact with our Services.Communications InformationWe may collect information related to our communications with you, including emails or text messages you send to us, your communication preferences, and other information you choose to share.Note: We do not collect or store payment or credit card information through our website. Any bookings or payments are processed through third-party platforms, which are governed by their own privacy policies.4. HOW WE USE YOUR PERSONAL INFORMATIONWe use your personal information to:Send newsletters, updates, promotions, and special offers related to Chalet RiverScapeSend occasional SMS/text messages regarding availability or deals (where you have opted in)Respond to inquiries, questions, or customer service requestsProvide information about our Services that you request or that may be of interest to youMonitor and improve our Services and communicationsAdminister promotions or special offersDetect, investigate, and prevent fraud or misuseComply with legal and regulatory obligationsWe only use your personal information for purposes that are reasonable and appropriate in the circumstances.5. WHAT IS OUR LEGAL BASIS FOR PROCESSINGWhere required by applicable law, our legal basis for collecting and using personal information depends on the context in which it is collected.We typically rely on one or more of the following legal bases:Your consent, which you may withdraw at any timePerformance of a contract, such as responding to a request or inquiryLegitimate business interests, where those interests are not overridden by your rightsLegal obligations, where processing is required by lawIf you have questions about the legal basis for processing your personal information, please contact us using the details below.6. HOW WE SHARE YOUR PERSONAL INFORMATIONWe may share your personal information:With trusted service providers who perform services on our behalf (such as email and SMS delivery platforms like Mailchimp)With analytics or hosting providers who help us operate and improve our ServicesIn connection with a business transaction such as a merger or sale, where permitted by lawWhere required to comply with applicable laws, regulations, court orders, or lawful requests by authoritiesWe do not sell or rent your personal information.7. YOUR MARKETING CHOICESYou choose whether to receive marketing communications from us.Email: You may unsubscribe at any time using the link included in our emails.SMS/Text Messages: You may opt out at any time by replying STOP. Message and data rates may apply.If you opt out of marketing messages, we may still send non-promotional communications related to your inquiries or requests.We will not share your personal information with third parties for their own direct marketing purposes without your consent.8. RETENTION OF YOUR DATA AND DELETIONWe retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.When determining retention periods, we consider:The nature and sensitivity of the informationThe purpose for which it was collectedLegal and regulatory requirementsYou may request deletion of your personal information at any time, subject to legal obligations.9. INTERNATIONAL TRANSFERSYour personal information may be stored or processed in Canada or in other countries where our service providers operate. We take reasonable steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.10. YOUR DATA PROTECTION RIGHTSDepending on your location, you may have the right to:Access your personal informationRequest correction or updating of your informationRequest deletion of your informationWithdraw consent at any timeObject to or restrict certain processingResidents of Quebec have additional rights under Law 25, including rights related to transparency and access.Requests can be made using the contact details below, and we will respond in accordance with applicable laws.11. CHANGES TO THIS PRIVACY POLICYWe may update this Privacy Policy from time to time. When changes are made, we will update the effective date and post the revised policy on our website. We encourage you to review this page periodically.12. CONTACT USThe data controller for your personal information is:JCMK Ventures
PO Box 45003
Kanata RPO Bridlewood
Kanata, ON
Canada K2M 2Y1📧 [email protected]

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Messaging Terms & ConditionsEffective: December 23, 2025Program Name:
Chalet RiverScape – Deals & UpdatesContact Information:
JCMK Ventures
PO Box 45003
Kanata RPO Bridlewood
Kanata, ON
Canada K2M 2Y1📧 Email: [email protected]📞 Phone: 873-353-1170
🌐 Website: https://chaletriverscape.comGeneralWhen you opt in to our messaging service, we will send you a confirmation message to verify your signup.By opting in, you agree to receive recurring automated marketing and informational text messages from JCMK Ventures / Chalet RiverScape at the mobile number you provided, or any other number you designate.Messages may be sent using an automatic telephone dialing system.Message Frequency:Message frequency varies based on availability, seasonal promotions, and guest interaction, but is generally low-volume.We reserve the right to increase or decrease message frequency at any time, and to change the sending phone number, shortcode, or alphanumeric sender if required.Costs:Message and data rates may apply depending on your mobile carrier and plan.
Your mobile carrier is not liable for delayed or undelivered messages.Your consent to receive messages is not a condition of purchase.Carriers:Participating carriers are not responsible for delayed or undelivered messages.Cancellation / Opt-Out:You may unsubscribe from our messaging program at any time by replying STOP to any message.After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe.If you wish to rejoin, simply sign up again as you did originally.Help / SupportFor help or support regarding our messaging program:Email us at [email protected]Reply HELP to any message (where supported)Messages may also include links to unsubscribe instructions and company information.Transfer of NumberIf you change or transfer your mobile number, you agree to:Reply STOP from the original number, orUnsubscribe using a provided link, orNotify us at [email protected]This ensures you no longer receive messages intended for you.PrivacyYour privacy is important to us.
For details on how we collect, use, and protect personal information, please review our Privacy Policy:https://chaletriverscape.com/#privacy-policyChanges to Messaging TermsWe reserve the right to modify or terminate our messaging program or these Messaging Terms at any time.Changes take effect immediately upon posting. Continued participation in the messaging program after changes are posted constitutes acceptance of the updated terms.If you do not agree to any changes, you should opt out of the messaging program.

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